Privacy Policy

This privacy policy explains how Sauvryn collects, uses and protects your personal information when you use our website and shop with us. Sauvryn is the data controller responsible for your personal data.

Information we collect

We collect information you give us, such as your name, contact details, delivery and billing address, and order details. We also collect information automatically as you browse, such as your device, IP address and how you use our site.

How we use your information

To process and deliver your orders
To provide customer support
To send updates and marketing where you have chosen to hear from us
To improve our website and prevent fraud

Legal basis

We process your data to fulfil our contract with you, to meet our legal obligations, and on the basis of your consent for marketing. You can withdraw consent at any time.

Sharing your information

We share data only with the partners who help us run Sauvryn, including our ecommerce platform Shopify, our payment providers, our delivery partners and our email platform. We do not sell your personal data.

Cookies

Our website uses cookies to keep the site working, remember your basket and understand how the site is used. You can control cookies through your browser settings and our cookie banner.

Data retention

We keep your information only as long as necessary for the purposes set out here, or as required by law.

Your rights

Under UK data protection law you have the right to access, correct, delete or restrict the use of your personal data, and to object to certain processing. To exercise any of these rights, email Sauvrynofficial@gmail.com. You also have the right to complain to the Information Commissioner's Office.